Delete My Data Request
Steps to Request Deletion
- Enter your registered email address in the form below.
- Provide an optional reason for your request to help us improve.
- Submit the form to initiate the verification process.
- Our team will process your request and confirm via email within 30 days.
Data Retention & Deletion Policy
What is deleted: Your profile information, account settings, activity history, and any personalized preferences associated with Mudafati.
What is kept: We retain record of transaction history for legal and tax compliance, and anonymized analytical data to improve our services.
Retention Period: Data is removed from active databases within 30 days. Residual data may remain in encrypted backups for up to 90 days before being permanently overwritten.